TERMS & CONDITIONS
DORCAS-GISELE is a private name of Dorcas Gisele, INC., a corporation registered in Illinois, USA. Our registered address is 1900 E. Golf Rd., STE 950A, Schaumburg, IL 60173.
The purchase of merchandise through DORCAS-GISELE is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the State of Wyoming.
In order to make purchases on our website, you will be required to provide your personal details. In particular, you must provide your full name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.
Our website is available only to individuals and others who meet DORCAS-GISELE's terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to DORCAS-GISELE, and who have authorized DORCAS-GISELE to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit.
Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
DORCAS-GISELE will store a record of your transactions for a minimum of one year.
All orders are subject to acceptance and availability, and Items in your shopping basket are not reserved and may be purchased by other customers.
DORCAS-GISEL offers products for sale that are in are both currently in stock and dispatched from our distribution center as well as products that are dispatched directly from our international vendors. This, in some cases, may cause longer delivery times and may require you to pay duties before receiving your order. Please check each product description to verify where your purchase is originating from.Ordering Process
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.
Unless you cancel your order, we will check that your payment has been authorized and proceed with packaging and dispatching your order to be delivered. This process may take up to 3 business days. Once your order has been dispatched, you will receive a second email containing your tracking number, confirming your delivery.
We reserve the right to refuse your order in the event, for example, that we are not able to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the TUS. Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.
In the event that products are recalled in transit, we will process your refund once the products have been returned to us.Pricing Policy
Occasionally, prices are subject to change in response to currency exchange rate changes, markdowns, and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.
While every effort is made to make sure details on our website are accurate, we may occasionally make an error in the product price. If we discover an error in the product price of your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfill an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email you to inform you that we have not accepted your order and/or that the relevant part of your order has been canceled. If you have already paid for the goods, we will refund the full amount as soon as we are able.Promotion Codes
Promotion codes are non-transferable and there is no cash alternative. They cannot be used in combination with any other promotion code or offers and must be redeemed by the date published.Payment
Payment can be made by Visa, MasterCard, American Express, and any other methods which will be processed through Shopify Payments. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to DORCAS-GISELE.COM. Payment will be debited and cleared from your account upon completion of the packing of your order by DORCAS-GISELE or our affiliate vendors. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer.
If the issuer of your credit/debit card refuses to authorize payment to DORCAS-GISELE, we will not be responsible for any delay or non-delivery. If by the time your payment clears we don't have an item that you have ordered in stock, we'll notify you by email immediately.
Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, if you paid with a credit/debit card, we will not charge you for the item or any taxes, delivery or handling charges.
We take reasonable care to make sure our website is secure. All credit/debit card transactions on this site are processed using Shopify Payments, a secure online payment gateway that encrypts your card details in a secure host environment. These details will be fully encrypted and only used to process card transactions which you have initiated.
To help ensure that your shopping experience is safe, simple and secure DORCAS-GISELE uses Secure Socket Layer (SSL) technology.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held responsible for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our website.Refunds & Exchanges
We do not accept returns on swimwear, lingerie, beauty items, or discounted items unless a customer received a wrong item or the item was faulty.
You must request your exchange or return and send your unwanted items back to us within 20 days for a refund of the value of the item only, or an exchange on the same item in a different size, based on stock availability. Please refer to our Returns & Exchanges policy for further details on how to request your return.
Please make sure your items are returned new, unused and with all DORCAS GISELE and garment tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to you.Returning Your Purchase
Making a return for a refund or exchange is easy using either our Domestic Returns or International Returns service. All items must be sent back to us within 20 days of receiving your order. For full details on how to return your purchase see our Returns & Exchanges policy.Exchanges
Please note you can only exchange items for a different size, based on stock availability. If you wish to exchange your item for an alternative product, we suggest that you return it and purchase the new item separately.Third Party
We may include hyperlinks on this Site to other websites or resources operated by parties other than DORCAS-GISELE, including advertisers. DORCAS-GISELE has not reviewed all of the sites linked to our website and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.